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Privacy Policy

Effective Date: July 29, 2026

At Ghousia Sultania Travel & Tours Pvt. Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or contact us regarding our travel services.

Information We Collect

  • Full Name
  • Email Address
  • Phone Number
  • WhatsApp Number (if provided)
  • Travel preferences and destination
  • Passport or visa-related information (only when required for processing your application)
  • Any additional information you voluntarily provide

How We Use Your Information

  • Respond to your enquiries.
  • Process Hajj, Umrah, Ziarat, and visit visa requests.
  • Arrange hotel reservations and air ticket bookings.
  • Provide customer support.
  • Send important updates regarding your bookings or enquiries.
  • Improve our services and website experience.

We do not sell, rent, or trade your personal information to third parties.

Information Security

  • We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

Third-Party Services

  • Web3Forms (for contact form submissions)
  • Google Maps
  • Google Analytics (if enabled)

These services may collect information according to their own privacy policies.

Cookies

  • Our website may use cookies to improve website functionality, analyze traffic, and enhance your browsing experience. You can disable cookies through your browser settings if you prefer.

Data Retention

  • We retain enquiry and booking information only for as long as necessary to provide our services, comply with legal obligations, and maintain business records.

Your Rights

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your personal data where applicable.
  • Contact us regarding any privacy-related concerns.

Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Office #28, 29, 1st Floor, Mall Plaza, Mall Road, Saddar, Rawalpindi, Pakistan

Updates to this Policy: We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.