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Terms of Service

Effective Date: July 29, 2026

Welcome to Ghousia Sultania Travel & Tours Pvt. Ltd. By accessing or using our website, you agree to the following Terms of Service.

Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Our Services

We provide travel-related services including Hajj Packages, Umrah Packages, Ziarat Tours, Worldwide Visit Visa Assistance, Air Ticket Booking, Hotel Reservations, and Travel Consultation. All services are subject to availability and applicable government regulations.

Booking & Payments

Bookings are confirmed only after payment and required documentation have been received. Prices are subject to change without prior notice due to airline, hotel, embassy, or currency fluctuations. Any quotation provided is valid only for the specified period.

Visa Disclaimer

Visa approval is solely at the discretion of the relevant embassy or immigration authority. Ghousia Sultania Travel & Tours Pvt. Ltd. cannot guarantee visa approval and is not responsible for refusals, delays, or changes in embassy policies.

Customer Responsibilities

Customers are responsible for providing accurate personal information, submitting valid travel documents, ensuring passport validity and compliance with destination requirements, and following the rules and regulations of the destination country.

Cancellations & Refunds

Cancellation and refund policies vary depending on airlines, hotels, embassies, and service providers. Any applicable refunds will be processed according to the relevant supplier's terms and conditions.

Website Content

All content, images, logos, branding, and materials on this website are the property of Ghousia Sultania Travel & Tours Pvt. Ltd. and may not be copied, reproduced, or distributed without written permission.

Limitation of Liability

While we strive to provide accurate information, we are not responsible for delays, cancellations, government restrictions, natural disasters, airline schedule changes, or other circumstances beyond our reasonable control.

External Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or services provided by those websites.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Updated terms will be published on this page with a revised effective date.

Booking Policy

Terms & Conditions

  • Package rates are valid for 2 days only from the date of quotation. After 2 days, the applicable rate will be the prevailing rate at the time of booking.
  • Hotel changes are not permitted after the booking has been confirmed.
  • Full or advance payment is required to confirm the booking.
  • Visa approval is subject to the relevant authorities.
  • Flight schedules and hotel availability are subject to change.
  • Cancellation and refund policies will apply as per airline, hotel, and visa regulations.
  • Passport must be valid for at least six (6) months from the date of travel.
  • By making the booking, the customer agrees to all the above Terms & Conditions.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Office #28, 29, 1st Floor, Mall Plaza, Mall Road, Saddar, Rawalpindi, Pakistan

Thank you for choosing Ghousia Sultania Travel & Tours Pvt. Ltd. We look forward to serving you with professionalism, honesty, and excellence.